General Sales Conditions

 

 

Thank you for choosing The Auberge de la Source***!

 

Change of dates

Date changes are possible for free until 4 days before the intended stay and provided other dates are available.

Cancellation policy

As for most of online sales / bookings, deposits paid to us are not refundable. Why? Everybody will understand that a hotel with 50 rooms can be quite flexible because a cancellation has a limited effect on them. Since we have only 8 rooms, we cannot take the risk of blocking our rooms, turn down a lot of requests and end up with somebody who changes his mind at the last moment. Thank you for your kind understanding.

For booking of multiple rooms (more than 1 room requested) and / or for stays during high season (Christmas, holidays, Easter, etc) we will request the complete charge upon reservation.

Stays of 1 or 2 nights : Change of dates is possible until 72 hours prior the initial stay. In case of  cancellation less than 72 hours before arrival, the complete charge is due.
Stays of 3 nights and more : Change of dates is possible until 14 days prior the initial stay. In case of a cancellation less than 14 days before arrival, the complete charge is due.
No-show: 100% of the charge is due, including all services and products as requested in the booking file.      If reservation is cancelled during your stay the full original reservation shall be charged.

We strongly recommend you to take a cancellation insurance. Rmk: If you pay your deposit / stay with a Visa Premier or Mastercard Gold, a free cancellation insurance is included. A good idea!

The hotel management reserves the right to change prices without prior notice before bookings have been confirmed.

On weekend the minimum stay is 2 nights. On fridays and saturdays only half-board is available.

Our different discounts can't be accumulated. 

Check-in 4 p.m.   Check-out 11 a.m.